Welcome to Self Cleaning Tumbler
Thank you for visiting Self Cleaning Tumbler. These Terms & Conditions govern your access to and use of our website, products, and services. By browsing our website or placing an order, you agree to comply with the terms outlined below.
Our goal is to provide a transparent, secure, and enjoyable shopping experience for every customer.
General Information
Self Cleaning Tumbler is committed to delivering innovative hydration solutions through our UV-C Self Cleaning Tumbler products. Throughout these Terms & Conditions, the terms “we”, “us”, and “our” refer to Self Cleaning Tumbler, while “you” and “your” refer to the customer, website visitor, or user. We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time. Any changes will become effective immediately upon publication on this page.
Eligibility to Use Our Website
By using our website, you confirm that:
- You are at least 18 years old or have permission from a parent or legal guardian.
- The information you provide is accurate and complete.
- You will use our website only for lawful purposes.
- You will not attempt to disrupt, damage, or misuse our website and services.
Product Information
We strive to ensure that all product descriptions, specifications, images, and pricing information displayed on our website are accurate and up to date. However, minor variations may occur due to:
- Product improvements and updates
- Screen display settings
- Manufacturing variations
- Photography and lighting conditions
We reserve the right to modify product specifications without prior notice to improve performance, functionality, or customer experience.
Orders and Acceptance
When you place an order through our website, you are submitting a request to purchase our products.
All orders are subject to:
- Product availability
- Payment verification
- Fraud prevention checks
- Order confirmation by our team
We reserve the right to decline or cancel any order if we believe it violates these Terms & Conditions or if there are concerns regarding payment, pricing, or product availability.
Pricing and Payments
All prices displayed on this website are quoted in Malaysian Ringgit (MYR) unless otherwise stated. We accept secure payment methods available during checkout. While we make every effort to ensure pricing accuracy, occasional errors may occur. In such cases, we reserve the right to correct pricing inaccuracies and contact customers before processing the order.
Returns and Refunds
Customer satisfaction is important to us.
If you receive a defective, damaged, or incorrect product, please contact our support team within seven (7) days of receiving your order. To qualify for a return or refund:
- The product must be unused.
- The product must be returned in its original packaging.
- Proof of purchase must be provided.
Each request will be reviewed individually to ensure a fair and transparent resolution.
Product Warranty
Selected products may include warranty coverage against manufacturing defects. The warranty does not cover:
- Accidental damage
- Improper use or handling
- Unauthorized repairs or modifications
- Normal wear and tear
- Damage caused by failure to follow product instructions
For warranty assistance, please contact our support team with your order information.
Responsible Product Use
Our UV-C Self Cleaning Tumbler is designed to support a cleaner and more convenient hydration experience. Customers are responsible for using the product according to the instructions provided. We recommend that users:
- Follow charging and maintenance guidelines.
- Keep electronic components protected from improper exposure to water.
- Avoid disassembling the product.
- Use the product only for its intended purpose.
Improper use may affect product performance and warranty eligibility.
Privacy and Data Protection
We value your privacy and are committed to protecting your personal information. Any information collected through our website is handled responsibly and in accordance with our Privacy Policy. By using our website, you consent to the collection and use of information necessary to provide our products and services.
Third-Party Services
Our website may contain links to third-party websites, payment gateways, or external services. These third-party platforms operate independently, and we are not responsible for their content, security practices, or policies. Users access third-party services at their own discretion.
Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of Malaysia. Any disputes arising from the use of this website or purchase of products shall be subject to the exclusive jurisdiction of the courts of Malaysia.
Shipping & Delivery Terms (Section 8) – 11 subsections covering processing, methods, costs, tracking, failed deliveries, international shipping, customs, lost/damaged packages, returns, and force majeure
Cookie Policy (Section 13) – 10 subsections covering cookie types (necessary, functional, analytical, advertisement), usage purposes, user choices, browser settings, DNT signals, personal data, and third-party cookies
Termination Rights (Section 14) – 12 subsections covering termination circumstances, process, effects, user-initiated closure, appeals, survival of terms, and reinstatement